Frequently Asked Questions
What plans do you offer?
We offer three plans: - Basic Plan: Includes essential modules to support small to medium-sized businesses. - Standard Plan: Expands to include additional modules for enterprise needs. - Premium Plan: Offers the full suite of modules for mission-critical operations.
Whats is System Experts?
Answer
What is the key difference between the plans?
The primary difference lies in the modules included in each plan: - Basic Plan: Focused on core functionalities like User Management, Accounting, and Inventory. - Standard Plan: Adds advanced modules like Quality Management and Dashborad - Premium Plan: Includes all available modules, such as Advanced Analytics, Integrations, and E-commerce.
Can I customize the modules included in my plan?
Yes, if you require specific modules from another plan, we can customize a solution to meet your business needs.
Are all plans scalable?
Yes, all plans are designed to scale with your business. You can start with a lower-tier plan and upgrade as your needs grow.
How do I decide which plan is best for my business?
Consider your business size and module requirements: - Choose the Basic Plan if you need core functionalities for daily operations. - Opt for the Standard Plan for additional modules to manage clients and projects. - Select the Premium Plan if you need a comprehensive solution with advanced tools and integrations.
What support options are available for each plan?
All plans include support, with varying levels: - Basic Plan: Standard support during business hours with 2 hours balance monthly. - Standard Plan: Standard support during business hours with 10 hours balance monthly. - Premium Plan: 24/7 priority support with a dedicated account manager.
What happens if I want to switch plans later?
You can upgrade to a higher plan at any time. Downgrades are also possible, taking effect at the start of the next billing cycle.
Do all plans include onboarding and training?
Yes, onboarding assistance is included in all plans. Training options are available for your team to make the most of the included modules.
What industries does Systems Experts serve?
Our solutions are versatile and cater to industries such as: - Retail - Manufacturing - Financial Services - Healthcare - Public Sector and more.
Is there a trial period for any of the plans?
Yes, we offer a trial period for all plans to help you evaluate the system and included modules before committing.
Can I add or remove modules later?
Yes, you can add modules as your business requirements grow. Module removal is not possible; however, you can adjust your plan during upgrades to align with your evolving needs.
How secure is the platform?
We prioritize security with features such as: - Data encryption during transit and at rest. - Regular security updates and monitoring. - Multi-factor authentication for user accounts. - Compliance with data protection regulations.
How do I start with Systems Experts?
Simply contact us to discuss your business requirements. Our team will help you select the right plan, set up the system, and train your team.
Still have questions?
If you have a question about something that isn't covered here, you can send an inquiry through our contact form.
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